Please review our refund policy before placing an order.
Last Updated: [1-Jan-2026]
At BrandBuilder Studio, we are committed to delivering high-quality branding, logo design, and creative services. Due to the custom nature of digital design work, all projects require significant time, expertise, and creative effort. Therefore, our refund policy is strict and designed to protect both the client and our studio.
By purchasing any service from BrandBuilder Studio, you agree to the terms outlined in this Refund Policy.
All services provided by BrandBuilder Studio are digital and custom-created based on individual client requirements.
Because creative work begins immediately after project confirmation, refunds are limited and subject to the conditions described below.
Once the client has:
No refund will be issued under any circumstances.
Final approval is considered confirmation that the project has been completed satisfactorily.
A refund may only be considered if:
Refund requests are reviewed individually and approval is not guaranteed.
Refunds will not be provided for:
If a refund request is approved:
The client agrees that they will not:
This restriction applies to all platforms including:
All concepts, drafts, sketches, creative directions, source files, and final designs remain the intellectual property of BrandBuilder Studio until full payment is completed and project acceptance has been confirmed.
If a refund is issued:
Any continued use of refunded work shall be considered unauthorized use and a violation of intellectual property rights.
BrandBuilder Studio reserves the sole right to:
A refund request does not automatically guarantee a refund.
All decisions regarding refunds shall be final.
To protect our intellectual property and creative work, BrandBuilder Studio actively monitors misuse of refunded designs.
If it is determined that a client has:
We reserve the right to pursue appropriate legal remedies, financial recovery, and intellectual property enforcement actions where permitted by law.
Clients agree to contact BrandBuilder Studio before initiating any chargeback, payment dispute, or payment reversal.
Filing a false chargeback after receiving project work may be considered fraudulent activity.
We reserve the right to provide project records, communications, approvals, and delivered files to payment processors as evidence during dispute investigations.
BrandBuilder Studio shall not be liable for:
Our maximum liability shall never exceed the amount paid by the client for the specific service purchased.
BrandBuilder Studio reserves the right to modify, update, or replace this Refund Policy at any time without prior notice.
Updated versions become effective immediately upon publication.
For refund-related inquiries, please contact:
Email: hello@brandbuilder.studio
Alternative Email: contact@sahiljanged.com
WhatsApp: +91 6009003300
No. Once the final design has been approved, accepted, or delivered, refunds are not available under any circumstances.
A refund may only be considered if you formally reject the final delivery and confirm that you will not use any design, concept, draft, or branding material created by BrandBuilder Studio.
No. If a refund is approved, all rights to use the design, concepts, drafts, and branding assets are immediately revoked. Any use of refunded work is strictly prohibited.
Each refund request is reviewed individually. The review time may vary depending on the project details, communication history, and the information provided with the request.
Using a refunded design, a modified version, or a substantially similar concept after receiving a refund may be considered a violation of intellectual property rights and could result in appropriate legal action.
